At the website of LaunchTech, accessible from www.launchtech.ae, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.launchtech.ae and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.launchtech.ae.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We may also collect the IP address of visitors to our website for statistical purposes and to enhance the user experience.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails
Find and prevent fraud

Chat assistant

Our website offers a chat assistant. It is an automated tool, not a person. It answers from content published on this website, and its answers may be inaccurate or unsuited to your situation. Verify anything important with our team before you act on it. Nothing it says is a quotation, an offer, or professional advice.

Do not share personal information with the chat assistant. It does not need your name, address, telephone number, account details, or payment details, and you should not enter them.

We retain conversations to monitor and improve the quality of the service, and we process them through third-party service providers acting on our behalf, including providers of artificial intelligence and anti-abuse services. Conversations are not used to identify you or to build a profile. To request deletion of a conversation, contact us at contact@launchtech.ae.

Log Files

www.launchtech.ae follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, www.launchtech.ae uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Analytics and third-party services

We use third-party services to operate, secure, measure and improve this website. These include analytics and tag management services, content delivery and hosting providers, and security services that help us detect automated misuse. Where such a service is used, it may receive technical information from your browser, including your IP address, device and browser type, the pages you view, and how those pages are used.

These providers process that information on our behalf, or as independent controllers under their own privacy policies, and we do not permit them to use it to identify you personally on our behalf. On request we will tell you which providers we currently use.

Measurement begins when you open the website. You may decline through the cookie notice, in which case we remove the cookies already placed on your device, stop recording how the pages are used, and count the rest of your visit anonymously. Where local law asks for consent first, measurement waits until you give it. You can also control cookies through your browser settings.

Third Party Privacy Policies

LaunchTech website Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.